Last Updated: May 20, 2026

At Metro Mode New York (metromodeny.com), we are committed to providing reliable, transparent, and efficient delivery for all our customers in the United States. Please review our shipping guidelines below.

1. Logistics & Fulfillment

To ensure we offer the most competitive prices and the latest urban trends, we ship directly from our international fulfillment centers. This global logistics model allows us to cut out unnecessary middleman costs and pass those savings directly to you without compromising on style.

2. Order Tracking & Delivery

Once your order has been shipped, you will receive a Shipping Confirmation Email containing a unique tracking link. This link allows you to follow your package's journey in real-time.

Note: While most orders arrive within the 7–10 day window, factors such as customs clearance or seasonal high demand may occasionally affect transit times. We appreciate your patience.

3. Accuracy & Issues

• Address Accuracy: Customers are responsible for providing correct shipping details. Metro Mode NY is not liable for orders delivered to an incorrect address provided at checkout.
• Damages: If your package arrives damaged, please contact us within 30 days at info@metromodeny.com. We will prioritize your request for a replacement or refund.